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Free standard shipping on orders over £25
Same day dispatch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
What makes us a good friend? And what might make us a not-so-good friend? What can friends do together? And how do we make friends?
Best-selling author Molly Potter presents practical advice on helping children understand how to be a true friend and what helps and what hinders friendships. Will You Be My Friend? is ideal for starting conversations about making friends and includes a guide for parents and carers about supporting a child if they are having friendship difficulties.
With fun and lively illustrations from Sarah Jennings, this book is both humorous and charming, and prompts children to discuss the idea of friendship with parents and peers.
Let’s Talk books help you start meaningful conversations with your child. Written by an expert and covering topics like feelings, relationships, diversity and mental health, these comforting picture books support healthy discussion right from the start.
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