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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A Rough Trade Book of the Year
After the success of his memoir, Telling Stories, Tim set himself a quest. He got in touch with people he admires, and asked them to suggest an album for him to track down on his travels, giving an insight into what makes them tick, while also giving Tim a chance to see how record shops around the world were faring in the digital age. Sending out texts, phone calls, emails and handwritten notes to the likes of Iggy Pop, Johnny Marr, David Lynch and Cosey Fanni Tutti, here is the tender, funny and surprising story of what came back.
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