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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Although Birmingham has been a city from the time when Queen Victoria granted city status in 1889 most citizens (Brummies) still refer to Birmingham as a town. When visiting Birmingham city centre from the suburbs the journey is generally known as 'going up town' never down or across, always up. Various attractions have drawn people to Birmingham over the centuries however the most consistent has been to the area of St Martin's Church that includes, following its establishment in 1166 by Peter de Birmingham, the markets. Buildings and venues that change any city centre are recorded in the memory of those that have experienced them. Now a number of changes made to the centre of Birmingham over the last 100 years are also recorded and through the medium of photography, illustrated in this book, providing a permanent history of Birmingham (up town).
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