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Free standard shipping on orders over £25
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
"A compelling, gorgeously-written story about the power of friendship and the true meaning of family . . . perfection!" Robin Stevens, author of Murder Most Unladylike
"A high-speed, witty, absurd and joyful adventure." Katherine Rundell, author of Rooftoppers and The Good Thieves
The remarkable. The extraordinary. The brave.
Way back in the autumn of 1880, five babies are discovered at the Little Tulip Orphanage in most unusual circumstances. Those babies are Lotta, Egbert, Fenna, Sem and Milou.
The vile matron calls the children 'the unadoptables' but this talented gang of best friends know that their individuality is what makes them so special - and so determined to stay together.
When a sinister gentleman tries to get them in his clutches, the children make a daring escape across the frozen canals of Amsterdam, embarking on an adventure packed with pirate ships and puppets. But is their real home - and their real family - already closer than they realize?
"A corker of a story." Emma Carroll, author of Letters to the Lighthouse
"A book to absolutely fall in love with." Cerrie Burnell, author of The Girl with the Shark's Teeth
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