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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
All aboard for the first journey in the bestselling Train to Impossible Places Adventures, with magic at every stop.
Shortlisted for the Waterstones Children’s Book Prize, the Branford Boase Award and the IBW Book Awards, with dazzling illustrations from Flavia Sorrentino, join Suzy on this magical adventure, where the journey will never, ever take you where you expect it to.
When Suzy hears a strange noise in the middle of the night, she creeps downstairs to find a train roaring through her house. But this is no ordinary train. This is the magical delivery express for The Union of Impossible Places.
Whisked onboard by a troll-boy, Suzy’s world is turned upside down when she’s asked to deliver a cursed package to a fearsome sorceress. And when the mysterious package begs not to be delivered, Suzy discovers the fate of the Impossible Places might just be in her hands…
“Great fun!” Philip Reeve, author of Mortal Engines
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