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Free standard shipping on orders over £25
Same day dispatch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Squirrel is back, and he's enjoying the long, sunny summer days.
But wait! Why is Bird going to bed when the sun is still up?
What a silly idea! Squirrel could never fall asleep while it's still light...
And when the sun starts to disappear earlier and earlier each night, Squirrel is convinced there MUST be a sun thief about!
Join Squirrel on a mission to find the culprit, and meet some new nocturnal friends along the way. Luckily, the sun always comes out in the end ... even if it doesn't stay for long!
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