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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
THE SUNDAY TIMES BESTSELLER AND OFFICIAL COMPANION TO THE HIT BBC SERIES
BBC's The Repair Shop is a place where Britain's most skilled and caring craftspeople rescue and resurrect items that owners thought were beyond saving. Their shared love of craft has helped hundreds of people recover and relive cherished memories, and inspired millions to rediscover their own prized possessions. The skill required to properly restore those items may be beyond most of us, but there are small things we can all do to care for the items we love the most. How do you replenish the stuffing in your child's beloved, tatty teddy bear, for instance? Or remove a water mark left on your wooden table? What's the best way to prevent your leather from cracking?
Direct from the Repair Shop's 'Workshop of Dreams', this 'make do and mend' guide collects advice and stories from each of the show's experts, to help you understand and care for those aging treasures and heirlooms around your house or gathering dust in the garage. Whether it's wood, ceramics, leather or silverware, you will get to know your materials, tools and terms from Britain's best, as the Repair Shop experts share their tips on restoring and conserving, reveal their favourite tools, and provide a series of small, manageable projects that help tackle the most common problems that occur in their given medium. Their book, like the show it accompanies, with help you safeguard your sentimental legacy for generations to come.
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