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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
In The Craft, rock and roll hair and make-up artist Lou Teasdale shows you how to style up your look from home. Lou starts with the basics and shares essential advice on choosing moisturisers and foundations, how to shape the perfect brow and apply false eyelashes, and what she classes as beauty bag essentials. The Craft features step-by-step make-up and hair tutorials that are edgy, stylish and fun - learn how to perfect liquid eyeliner flicks, create a smoky eye and apply lipstick that won't budge. The hair section will have you dip-dying, clipping in extensions and toning your tresses over your bathroom sink to achieve the hottest hair trends of the moment. As well as all this, Lou includes a smattering of nail art techniques that are easy-to-follow but ensure your talons look super cool. Featuring favourite hair and make-up tricks of the beauty industry as well as beauty inspiration from the fashion-obsessed streets of London, The Craft is essential reading for all girls with a love of hair and make-up.
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