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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Derby’s history goes back almost 2,000 years, despite a refoundation on a revised site in the tenth century. It is a county town but in the seventeenth and eighteenth centuries it was home to a number scientific and entrepreneurial innovators. Their efforts led to a radical transformation of the borough in the Regency period, which was followed by the introduction of heavy industry: iron founding, railways and textiles. In the twentieth century, some of the older industries went into eclipse and were succeeded by new, high-tech ones. Derby became the focus of a new diocese in 1927, was elevated to city-status in 1977 and entered the present century much expanded and with a lot to look forward to. Yet Derby retains much of its historic core and is full of neglected corners, lost elements and little-known aspects, some of which were once crucial components of its long history, such as missing medieval churches, impressive ancient houses, unexpected survivals and partly unrealised 1930s’ urban renewals. If you think you know your Derby – think again!
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