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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A beautiful owl lives in the tree outside Ben’s house. Ben calls him Mr Hoot. When grown-ups want to chop down Mr Hoot’s tree, Ben has to act fast to save him. This warm, funny and inspiring story shows how we can all protect the wildlife that lives all around us.
With characteristic warmth and humour, Helen Stephens’ exquisite new picture book celebrates the precious wildlife that lives all around us, and shows how even the smallest of us can help to protect it.
Hugely topical: a warmly funny environmental book with heart – will inspire children to look out for, love and protect their local wildlife
Striking cover design with gold foil – a perfect gift book
Helen Stephens is an Instagram star with nearly 20,000 followers. She also launched her own online illustration course, The Good Ship Illustration
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