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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
***"If you're fascinated by unexplained phenomena, hop in a beat-up Audi with the kooky and supersmart Cassie Klein and her dog Luna for a voyage of discovery involving a giant moth, a West Virginia bridge collapse and a hot cryptozoologist. The droll Ms. Coll strikes again!"--People Magazine***
Cassie Klein has always used stories to help her fly, but now her plot points aren't lining up.
In her 50s, Cassie has already weathered more than most. She was orphaned at the age of two and has never fully understood why her DC-based parents were on a bridge in West Virginia that just so happened to collapse as they drove across it. Her search for answers prompted a failed career in journalism, and now she's an aspiring novelist teaching at a local community college waiting for her literary dreams to finally come true. She stood by her once-doting husband when his meteorology career took a nosedive, and now she has learned that the man who became an internet meme has been cheating on her.
She's had enough. She scoops up a teething puppy and embarks on a road trip that's heavy on impulse and light on planning. She's not sure where she's going, but she knows she might as well start at the beginning. What really happened to her parents all those years ago?
In this comically surreal, warmhearted journey, she encounters people she never knew existed--chief among them, an enigmatic cryptozoologist, who helps her in the quest to discover her past. And along the way, she looks for answers regarding curious sightings of a creature known as the Mothman in the months before her parents died. As the line between real life and fiction blurs, Cassie finds herself grappling with the nature of stories, myths, and who gets to write the endings.
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