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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Mab's mum is obsessed with fairies - she even named Mab after the Fairy Queen! Their flat is full of fairy ornaments, tiny fairy furniture and they've even got fairy lights in the toilet. Mab doesn't quite get it, but she knows that fairies make her mum happy, especially after Dad left.
When Mab comes into school with a new fairy dress on her birthday, her teacher gives her a book all about Victorian fairies. She reads it with her mum and her little brother Robin, and she's surprised to see the drawings inside are nothing like the sweet fairies she imagined.
But the biggest surprise of all is a tiny thing that tumbles out of the pages of the book...
A magical, captivating story about fairies, families and friendship from the brilliant, award-winning Jacqueline Wilson.
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