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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Nestlé Gold winner: a witty tale of cat burglers, cunning and crime! Think all sleuths wear a funny hat like Sherlock Holmes? Not Miss Ottoline Brown. She wears whatever she likes. (She’s a mistress of disguise.) And who needs a human sidekick when you can have a hairy bog creature called Mr Munroe as your partner in not-crime? Ottoline and Mr Munroe live in a stylish apartment in Big City, looking after the Brown family’s posh antiques – and dabbling in a spot of detective work. When Big City is rocked by a series of high-society dognappings and jewel thefts, they’re first on the scene. But are they smart enough to catch the cunning Yellow Cat?
“Possibly the most instantly covetable book ever published.” Sunday Telegraph
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