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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
THE STORY OF AN EXTRAORDINARY FRIENDSHIP.
‘Incredibly moving, tender and heartfelt’ Hannah Gold
‘A heart-melting book that shows us there’s always hope and love to be found even in the midst of grief’ Nizrana Farook
Ten-year-old Rhys really loves dogs. When he finds a lost black Labrador with big conker eyes and ears like soft velvet, he can’t quite believe his luck. Nobody comes forward to claim Worthington, giving Rhys the perfect opportunity to prove he’s a good owner. But when Rhys moves to London to live with his estranged dad who hates dogs, Rhys decides to keep Worthington secret.
Struggling to connect with his dad in a new city, Rhys takes comfort in Worthington. But he soon discovers that looking after a secret dog is anything but easy, and he knows that before long he’ll have to confront his fears and find a way to tell Dad…
Phenomenally moving and beautifully written, My Dog shows us that accepting the present doesn’t mean forgetting the past – in a story that will live with you for ever.
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