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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A delightfully witty page-turner, brilliantly observed, with a sophisticated point to make about gender stereotypes – from internationally bestselling author Dyan Sheldon.
From the writer of Confessions of A Teenage Drama Queen and My Worst Best Friend comes this hugely entertaining teen read, all about what it really means to be a girl. ZiZi likes to think of herself as a girly girl: her wardrobe is almost exclusively pink, her daily makeup routine can take upwards of an hour and she loves a bit of a flirt. Her best friend Loretta is very different: all of her clothes are black, she doesn’t wear any makeup whatsoever and she doesn't like the way ZiZi dumbs herself down for boys – or her old-fashioned ideas about “a woman’s place”. One day, they decide to make a bet. Can ZiZi stand looking like Loretta for longer than Loretta can bear dressing like ZiZi? As their summer unfolds – often hilariously – the pair are surprised to find they have a lot to learn from each other.
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