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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
From the creator of Ella's Night Lights, this is a truly cosy and uplifting bedtime read about kindness, community, looking after nature, knowing when to ask for help and recognising the great courage and strength in reaching out.
Lily’s beloved pond home is her whole world. But ponds are vulnerable places and Lily worries about keeping everyone safe … and her worry grows and grows. When a storm hits the pond and everything becomes covered in a tangle of storm debris, Lily becomes overwhelmed. But then she finds, bubbling up inside, a little flicker of courage to reach out, talk about her worries and ... ask for help.
Through sharing her fears, she is reassured that she is not alone. In fact … she never was.
Ideal for fans of myth, magic, fantasy and, of course, mermaids, but with a truly cosy, and familiar, picture book touch!
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