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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
'It has been seventeen years since you went missing, princess. It has been twenty-five years since you were born. There have been too many Christmases without you …'
In the summer of 2000, schoolgirl Sarah Payne went missing from a beach where she played with her siblings. The nation waited with her whole family as the search for the little girl touched the hearts of everyone in the country. After Sarah's body was found, abducted and murdered by convicted pedophile Roy Whiting, her mother, Sara, spoke of how she had survived those terrible times.
Now, seventeen years later, Sara wants to tell the full story of how she coped then, and how she has survived. Through a series of letters to her beloved daughter, she takes the reader on a heart-breaking but uplifting journey through every parent's worst nightmare in a moving account of the ultimate emotional survival. It is a story for the little girl who was taken, but a reminder to us all that hope never dies - and love never ends.
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