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Free standard shipping on orders over £25
Same day dispatch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
It's going to be a great weekend! Karen has new roller skates and is a very good skater. She's looking forward to trying some new tricks. But, oh no! Karen falls down and has to go to the hospital. Her wrist is broken! Karen is determined to get everyone she knows - plus someone famous - to sign her cast. It isn't going to be easy, but she won't give up until the job is done.
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