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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Holy unanticipated occurrences! A cynic meets an unlikely superhero in a genre-breaking new novel by a master storyteller.
It begins, as the best superhero stories do, with a tragic accident that has unexpected consequences. The squirrel never saw it coming – the vacuum cleaner, that is. As for self-described cynic Flora Belle Buckman, she has read every issue of the comic book Terrible Things Can Happen to You! so she is just the right person to step in and save him. What neither can predict is that Ulysses (the squirrel) has been born anew, with powers of strength, flight and misspelled poetry. And Flora will be changed too as she discovers the possibility of hope and the promise of a capacious heart. From #1 New York Times bestselling author Kate DiCamillo comes a laugh-out-loud story filled with eccentric, endearing characters and featuring an exciting new format – a novel interspersed with comic-style graphic sequences, plus full-page illustrations, all rendered in black-and-white by a talented new artist.
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