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Free standard shipping on orders over £25
Same day dispatch.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A complete guide to the stitches, techniques and finishing touches that every crocheter needs to know.
Whether you are just learning to crochet, or you are seldom separated from your hook and yarn, there will always be times when you need instruction – or just a reminder – on a particular technique or stitch, and even the most experienced crocheter may not know all the tips and wrinkles included here. Crochet Know-How has step-by-step instructions accompanied by clear colour artworks, showing you how to do everything from basic double and treble crochet, to increasing and decreasing, working in the round and in spirals, and changing colour. If you want to know how to get started, everything from making a slip stitch and working out your tension to blocking your finished make is covered. For more experienced makers, useful tips on making raised stitches, creating bobbles and clusters, and creating ribbing in crochet will all help you achieve a perfect finish to your makes.
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