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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A perfect storm of comedic proportions erupts in a DC bookstore over the course of one soggy summer week—narrated by two very different women and punctuated by political turmoil, a celestial event, and a perpetually broken vacuum cleaner.
Independent bookstore owner Sophie Bernstein is burned out on books. Mourning the death of her husband, the loss of her favorite manager, her only child’s lack of aspiration, and the grim state of the world, she fantasizes about going into hiding in the secret back room of her store.
Meanwhile, renowned poet Raymond Chaucer has published a new collection, and rumors that he’s to blame for his wife’s suicide have led to national cancellations of his publicity tour. He intends to set the record straight—with an ultra-fine-point Sharpie—but only one shop still plans to host him: Sophie’s.
Fearful of potential repercussions from angry customers, Sophie asks Clemi—bookstore events coordinator, aspiring novelist, and daughter of a famed literary agent—to cancel Raymond’s appearance. But Clemi suspects Raymond might be her biological father, and she can’t say no to the chance of finding out for sure.
This big-hearted screwball comedy features an intergenerational cast of oblivious authors and over-qualified booksellers—as well as a Russian tortoise named Kurt Vonnegut Jr.—and captures the endearing quirks of some of the best kinds of people: the ones who love good books.
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