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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
High above the bustle of the city,
are eyes that watch, and hands that know,
it's time to pause the clock ...
and for one tiny second between tick and tock, the city stops!
Liesel notices the things that everyone else is too busy to see.
When she hears a stray whimper and watches a lonely boy on a roundabout, she decides it's time to pause the clock and lend a helping hand. While the city freezes, Liesel quietly carries out little acts of kindness and breathes colour, life and happiness back into the city.
Louise Greig's lyrical storytelling highlights the magic in everyday experiences and is accompanied by Ashling Lindsay's warm, endearing illustrations. A wonderful picture book about the importance of kindness, looking out for others and taking time to appreciate the world around you.
Louise and Ashling's debut picture book, The Night Box, has been nominated for the Kate Greenaway Award and shortlisted for the Waterstones Children's Book Prize, the Teach Primary Book Awards and the Klaus Flugge Prize.
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