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Free standard shipping on orders over £15
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Winner of the Sunday Times EFG Short Story Prize
Auntie Mei is a live-in nanny for newborns and their mothers. She has worked for a hundred and twenty-six families and looked after a hundred and thirty-one babies, one set of clients easily replaced by the next. But the hundred and thirty-second baby and his mother Chanel prompts a crisis in Auntie Mei’s life – a tremor that threatens to destroy her resolute detachment.
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