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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When Callum and his friends find Iona on Callum's farm they try to chase her back into the village. But Iona runs from them up into the hills. It is late and dark and snow lies in the mountain gullies. Worried for Iona's safety, Callum follows to find her shivering with cold but refusing to leave. She is guarding a secret hidden in the forest above the dark waters of the loch. So they make a deal. Iona shares the secret and in return Callum allows her back onto the farm.
They form a deep bond of friendship and make a promise to keep their secret safe. It is a promise that will change Callum's world forever . . .
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