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Free standard shipping on orders over £15
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Imagine going from neurologist to dermatologist, orthopaedic surgeon to obstetrician, assassin to saviour – all in one day. Welcome to the extraordinary world of veterinary medicine…
In Never Work with Animals, vet Gareth Steel shares the moments of humour, horror and heroism across his 20-year career caring for creatures great and small, from bulls to stick insects.
Thought-provoking, heartwarming and often laugh-out-loud funny, this unforgettable memoir reveals what life is really like for our vets.
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